WHY WE COLLECT YOUR PERSONAL DATA AND WHAT WE DO WITH IT
Why we collect your data
When you supply your personal details to Everyday Mindfulness with Nicola Smith for ‘The MBCT for Health and Wellbeing’ course (including 1-2-1 sessions), they are stored and processed for three reasons:
We have a “Legitimate Interest” in collecting basic information about you prior to attending the MBCT course, because without it we couldn’t offer the course effectively and safely.
We also think that it is important that we can contact you in order to confirm your appointments/attendances in the group with us or to update you on matters related to your mindfulness course. This again constitutes “Legitimate Interest”, but this time it is your legitimate interest.
From time to time, we may wish to send you information in the form of news about future courses or relevant events.
You may withdraw this consent at any time – just let us know by any convenient method.
Why we store your data and how
We have a legal obligation to retain your records for eight years after your most recent group/appointment (or age 25, if this is longer), but then after this period you can ask us to delete your records if you wish. Your records are stored:
on paper, in locked filing cabinets, and the offices are always locked;
electronically (“in the cloud”), via password protected email (your contacts with us) and an electronic basic information database. Access to this data is password protected, and the passwords are changed regularly.
Who are we going to tell?
We will never share your data with anyone who does not need access unless we have your written consent.
Only the following people/agencies will have routine access to your data:
Your mindfulness practitioner(s) in order that they can provide you with access to the group.
You have the right to see what personal data of yours we hold, and you can also ask us to correct any factual errors. Provided the legal minimum period has elapsed, you can also ask us to erase your records.
We want you to be absolutely confident that we are treating your personal data responsibly, and that we are doing everything we can to make sure that the only people who can access that data have a genuine need to do so.
Of course, if you feel that we are mishandling your personal data in some way, you have the right to complain. Complaints need to be sent to what is referred to in the jargon as the “Data Controller”. Here are the details you need for that:
Contact by post can be made to:
The Ashgrove Clinic, 13 Lancaster Street, Higham Ferrers, NN10 8HY
If you have any issue with how your Data has been handled or are not satisfied with the response you have received to any request, you have the right to lodge a complaint with the Information Commissioner’s Office by calling 0303 123 1113 or go online to www.ico.org.uk/concerns.